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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Nicolaysen Staff

Erik Nicolaysen

Erik Nicolaysen


Erik has been active as a leader in the insurance industry for many years serving as Past President of the NYS Professional Insurance Agents and involved in the NYAIP as governing member covering the substandard auto market. Locally he has served as a Councilman and Deputy Supervisor for the Town of New Castle and in emergency services for over 50 years. He has served in local activities, Rotary, Lions, Scouting, and Little League to name a few

A graduate of Rutgers, he served as a Lt. In Korea.

As a knowledgeable professional, he has served on many industry committees for the improvement of the industry.

His goal to use this knowledge for the benefit of the clients of Nicolaysen Agency.

He has a CPCU designation which requires 30 hours of college level courses and has stayed active in continuing education in the industry.

He has lived in Westchester all his life and has seven children and fourteen grandchildren.

Randy Coon

Randy Coon

Vice President

Randy has been in the financial services industry for the past 37 years. As you might imagine, he has quite a bit of experience as well as persistence working with insurance companies for the benefit of his clients.

The Nicolaysen Agency, since its beginnings in 1929, is wholly dedicated to its customers. This requires that all of its personnel are similarly dedicated. Randy is along with Erik Nicolaysen, leading in the consistency of the agency philosophy.

Randy is instrumental in maintaining a broad approach to understanding and presenting all of the opportunities available to the agency clients.

Randy lives in Westchester and enjoys family life with his wife Jeanne. They have a son, Douglas and a daughter, Madeleine. In his free time, Randy is a fly fishing enthusiast.

Patty Nicolaysen

Patty Nicolaysen

Office Manager

Patty joined the agency in 1982 as an Accounting Department Representative and has managed our office for many years. Recently, Patty has taken on additional responsibilities in the commercial area. Fortunately, Patty is jack-of-all-trades and fills in when and where necessary. Her experience is an asset to our business and she is fully licensed.

Patty loves to spend time with family, reading and traveling.

Lillian Falcone

Lillian Falcone

Customer Service Representative

Lillian has been with the agency since 1990 and works with our personal-lines clients. She is a dedicated professional who always has her client’s best interests in mind. Lillian is a licensed agent in the state of NY for Property and Casualty.

Lillian received her BA from Pace University. When she is not at work she is likely to be with her husband and 3 children, either skiing or at the beach.

Marion Giardina

Marion Giardina

Claim Representative

Marion has been with the agency since 1990 and functions as our Claim Representative. For an insured, this is the moment of truth and a very important aspect of customer service. Marion fulfills this responsibility acting as an advocate for the client.

Marion prides herself in guiding and assisting agency clients through their claim experience while ameliorating their concerns. She is fully licensed in the state of NY for Property & Casualty.

Marion has been a resident of Chappaqua for 30 years. She has earned a BA in Psychology from Boston University. Marion enjoys travel, art and yoga.

Rita Kelly

Rita Kelly

Customer Service Representative

Rita has been with the agency since 1988! She might be the person who answers your call, or the person handling new vehicle requirements…or she may be the person sending you a reminder that your premium is due.

Rita and her husband, Robert, live in Westchester.

Life Colleague

Lester Himel

Lester N. Himel

Lester N. Himel discovered the use of specific types of Life Insurance to enhance and expand the performance of investment portfolios several years ago; this after spending 28 years in a variety of positions on Wall Street. Like most financial professionals, he considered stocks, bonds and similar instruments as the core of a reasonable investment approach. In those last several years, Les has found the better way.

Les comes to this field with a very broad financial background. He started as a compliance officer, worked in administration, was an institutional bond trader, developed an Emerging Markets business, and was also involved with “alternative investments”. Now, as one of only 200 Bank on Yourself authorized advisors, and with his ability to integrate far-reaching insights, he guides clients to financial success. Les prefers low risk and “guarantees”, and has an ability to simplify explanations of what, why and how. Les has achieved various FINRA registrations, and is a Chartered Financial Consultant (ChFC).

Lester resides in Westchester County, New York with his family and stays very busy working with clients across the country.

Website: Himel Financial Services